Privacy Policy

IslandCollectVI collects only the information needed to receive, transport and deliver your packages and to manage your account.

What we collect

• Account details: name, email, phone number and preferred collection location.
• Package information: tracking numbers, descriptions, values, weights and photos.
• Documents you upload, such as receipts or identification for mailbox services.
• Payment records. Card details are handled by our payment processor and never stored on our servers.
• Technical data such as login times and IP addresses for security.

How we use it

• To process, track and deliver your packages and to prepare customs declarations.
• To send you notifications about packages, quotes, invoices and payments.
• To prevent fraud and keep accounts secure.

Sharing

We share information only with carriers, customs authorities and payment processors as required to provide the service. We do not sell your data.

Retention and your rights

We keep records as long as needed for the service and for legal and accounting requirements. You can update your details from your account at any time and may request deletion of your account through the Contact page.

Cookies

We use a secure session cookie to keep you logged in. We do not use advertising cookies.